Legal
- CHASE hospice care for children
- Data Protection
- Fundraising Promise
- Privacy
- Accessibility
- Terms of Use
CHASE hospice care for children
Loseley Park, Guildford GU3 1HS.
Tel 01483 454213, Fax 01483 454214 info@chasecare.org.uk
Registered Charity No: 1042495
A company limited by guarantee No 2927688 - England
Registered Office: Loseley Park, Guildford, Surrey, GU3 1HS
Data Protection
CHASE hospice care for children is committed to protecting your privacy and security.
Where you have given permission to receive communications from CHASE, CHASE hospice care for children and CHASE Hospice Trading Ltd will hold your details in order to keep you up to date with our work and ways you can get involved and support CHASE. In order to carry out our work, we may need to pass your details to service companies who are authorised to act on our behalf.
If you would prefer us not to use your details in these ways please contact the CHASE Fundraising Office, or log in to the CHASE Extranet at www.chasecare.org.uk/login and un-tick the box that states: 'I would like to receive communications from CHASE'.
Where you have given permission to receive communications from similar organisations, we may share your details with other trusted organisations in the charity sector who may also contact you.
If you would prefer us not to use your details in these ways please contact the CHASE Fundraising Office, or log in to the CHASE Extranet at www.chasecare.org.uk/login and un-tick the box that states: ‘I would like to receive communications from similar organisations'.
You will remain in complete charge of your personal information at all times. Should you wish to change any of this information, please log in to the CHASE Extranet at www.chasecare.org.uk/login.
CHASE enewsletter
If you have registered on the CHASE website and selected to receive communications from CHASE, your email address will automatically be added to our e-newsletter distribution list. You can remove yourself from this list at any time by clicking the 'unsubscribe' link at the bottom of every e-newsletter.
CHASE hospice care for children's Fundraising Promise
CHASE is a member of the Fundraising Standards Board self-regulatory scheme.
The Fundraising Standards Board works to ensure that organisations raising money from the public do so honestly and properly. As members of the scheme, we follow the Institute of Fundraising's Codes of Fundraising Practice and comply with the key principles embodied in the Codes and in this promise.
Our Fundraising Promise is a commitment made to the public. It is based on six key pledges that centre on honesty, accountability and transparency:
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable
The Fundraising Promise represents a commitment to the highest standards of good practice and ensures that all fundraising activities are open, legal and fair.
We Are Committed to High Standards
We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with the Codes and with this Promise.
We comply with the law including those that apply to data protection, health and safety and the environment
We Are Honest and Open
We tell the truth and do not exaggerate
We do what we say we are going to do
We answer all reasonable questions about our fundraising activities and costs.
We Are Clear
We are clear about who we are, what we do and how your gift is used
Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive
We give a clear explanation of how you can make a gift and amend a regular commitment
We Are Respectful
We respect the rights, dignities and privacy of our supporters and beneficiaries
We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision
If you tell us that you don’t want us to contact you in a particular way we will not do so
We Are Fair and Reasonable
We take care not to use any images or words that cause unjustifiable distress or offence
We take care not to cause unreasonable nuisance or disruption
We Are Accountable
If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We have a complaints procedure, a copy of which is available on request. If we cannot resolve your complaint, we accept the authority of the Fundraising Standards Board to make a final adjudication
Privacy
You can contact CHASE at any time to request copies of any personal information we may hold on you.
Non-permanent cookies are used on this website to remember you once you have logged in (login expires after 30 minutes). They are not used to build up profiles on individuals, neither are they used to deliver targeted marketing messages to individuals.
CHASE Policies
Click here to read our complaints policy. Policies for CHASE employees can be obtained from Val Haslam on 01483 230960.
Download a list of CHASE policies.
Accessibility Information
CHASE hospice care for children is committed to making its website available to as many people as possible, meeting the requirements of the Disability Discrimination Act and makes every effort to ensure its communications are accessible to those with special needs, including those with visual, hearing, cognitive and motor impairments.
Many Internet users can find websites difficult to use due to the way they have been designed. We have strived to make this website adhere to priority 1 and 2 guidelines and in some cases priority 3 as specified by the Web Content Accessibility Guidelines 1.0 and endorsed by the Royal National Institute for the Blind.
All pages validate as XHTML 1.0 Transitional, uses structured semantic markup and the CSS has also been validated.
We strive to obey the spirit of the UK Disability Discrimination Act 1995 with respect to the provision of services online, as required by the Disability Rights Commission. Changes to improve accessibility are ongoing, but if you come across a page you find difficult to use please let us know.
Terms of Use
Access to and use of this site is provided by CHASE hospice care for children subject to the following Terms and Conditions:
Your use of this site constitutes acceptance of these Terms and Conditions, which take effect on the date of your first use of the site.
